ChildDiary
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Knowledge base
Getting Started
Childcare professionals
9
Anniversaries - how I see children's birthdays
Assessment - What kind of assessments can we do at ChildDiary
Daily Routines - If I want to add information after the child leaves?
Getting started for childcare providers
Guide to use only in my Classroom
View all 9
Guardians
1
Getting started for Family members WITH access
Access my account
Account
2
How do I log into my account?
Reset your password
Contact us
Contacts
2
How can I get help?
How to schedule a demo without commitment?
Manage my account and other topics
ChildDiary mobile app
1
How to install the app on your smartphone?
General
9
Can't connect camera and micro in video calls
Clear the history and cookies - How to do it!
Hours do not appear correctly
How can i change my email?
How to change your profile photo
View all 9
Save and print
2
How can i print my records?
How to save records as PDF?
Childcare professionals
Plans and Prices
1
Subscription - What can I see
Daily Routines
7
Daily Routines - Attendance with QR codes
Daily routines - Can I add daily routines of previous days?
Daily Routines - how to record ChildĀ“s absences?
Daily routines - How to register?
Daily routines- how can I book childrens vacations?
View all 7
Pedagogical Documentation
16
Assessment - How to create a descriptive assessment
Assessment - How to create a grid assessment
How can I reflect about my work using the Curriculum Report?
How to make an assessment
How to setup your curriculum parameters
View all 16
Communication with families
15
Calendar - How to request guardians authorizations?
Calendar - what is it and what is it for?
Can I deactivate the comments of a share I have made?
Can I delete comments from family members WITH access?
How communicate with families?
View all 15
Managing Groups
1
How to create a group?
Managing Staff
7
How can I change my group
How to add a team member to multiple groups
How to add staff members
How to communicate with other Educators and chilcare providers
How to delete team members who should no longer have access?
View all 7
Managing Children
6
How to add a children to a Group?
How to consult or recover a deleted child's profile?
How to move children from one group to another
How to store the identification in the child's profile?
What happens when I delete a child's profile?
View all 6
Managing Parents and Guardians
4
How do families view information
How to add Family members WITH and WITHOUT access to ChildDiary
Kit for Family WITH access
Wrong guardianĀ“s email
Organizing children's profiles
6
Attendance Report
Categories: what are they and how to use to organize the information?
Family members activity - What is it and what is it for?
How to view children's documents
Hygiene report - What is it and how to do it?
View all 6
Billing
1
Can I use ChildDiary to invoice families?
Guardians
Frequently Asked Questions
9
Can I send a Message directly to the Manager
How can I see my invoices?
How to download photos from the app?
How to join a video call?
How to search the information shared with me?
View all 9
Security and privacy
Security and privacy
4
Is ChildDiary safe?
Privacy Policy and Term of Use
Where is the information? Is it safe?
Who sees the shared information?