General

Can't connect camera and micro in video calls
This article applies when: Participates in video calls Registering a child's presence via QR Codes Share photos/videos  Typically when you try...
Wed, 29 Dec, 2021 at 11:17 AM
Hours do not appear correctly
This is a common problem when the date/time is incorrectly set :-)  Here are instructions to ensure that the time is correctly recorded and displayed:...
Tue, 28 Dec, 2021 at 12:39 PM
How can i change my email?
To change the email address you use to access your account simply: Step 1 - Log into your account with original email address Step 2 - Click the three ...
Tue, 28 Dec, 2021 at 11:25 AM
How to change your profile photo
To change your Profile photo simply: Step 1 - Click on the three bars in the top right corner in the red bar Step 2 - Select the option "Profile&q...
Tue, 28 Dec, 2021 at 12:43 PM
How to include emojis while using your computer
Emojis are ideograms and smileys used in electronic messages and web pages. Some examples of emoji are ❤ ✔ (https://en.wikipedia.org/wiki/Emoji) To incl...
Tue, 30 Mar, 2021 at 11:52 AM
Set up Notifications
To ensure that Family Members WITH access and pedagogical staff see all important information, ChildDiary automatically sends an email whenever a message, o...
Fri, 22 Oct, 2021 at 5:42 PM