General

Can't connect camera and micro in video calls
This article applies when: Participates in video calls Registering a child's presence via QR Codes Share photos/videos  Typically when you try ...
Wed, 29 Dec, 2021 at 11:17 AM
Clear the history and cookies - How to do it!
Clearing this data fixes certain errors, such as loading or formatting problems on websites. How to do it! Em Android: https://support.google.com/acco...
Thu, 29 Jun, 2023 at 9:38 AM
Hours do not appear correctly
This is a common problem when the date/time is incorrectly set :-)  Here are instructions to ensure that the time is correctly recorded and displayed:...
Tue, 28 Dec, 2021 at 12:39 PM
How can i change my email?
To change the email address you use to access your account simply: Step 1 - Log into your account with original email address Step 2 - Click the three ...
Tue, 28 Dec, 2021 at 11:25 AM
How to change your profile photo
To change your Profile photo simply: Step 1 - Click on the three bars in the top right corner in the red bar Step 2 - Select the option "Profile&q...
Tue, 28 Dec, 2021 at 12:43 PM
How to include emojis while using your computer
Emojis are ideograms and smileys used in electronic messages and web pages. Some examples of emoji are ❤ ✔ (https://en.wikipedia.org/wiki/Emoji) To incl...
Tue, 30 Mar, 2021 at 11:52 AM
Notifications - How to enable Push notifications in the App?
After installing the App on your device, an automatic notification permission message will appear.  TABLE OF CONTENTS Google Chrome Safari How to un...
Fri, 26 Aug, 2022 at 10:38 AM
Save information pop up
The app is prepared to save your information if you suddenly leave the page or click on another button that takes you away from the page you are creating co...
Thu, 12 Oct, 2023 at 11:49 AM
Set up Email Notifications
To ensure that Family Members WITH access and pedagogical staff see all important information, ChildDiary automatically sends an email whenever a message, o...
Mon, 22 Aug, 2022 at 2:25 PM