ChildDiary

Childcare professionals 7

• Anniversaries - how I see children's birthdays
• Assessment - What kind of assessments can we do at ChildDiary
• Daily Routines - If I want to add information after the child leaves?
• Getting started for childcare providers
• Guide to use only in my Classroom

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Guardians 1

• Getting started for Family members WITH access

Account 2

• How do I log into my account?
• Reset your password

Contacts 2

• How can I get help?
• How to schedule a demo without commitment?

ChildDiary mobile app 1

• How to install the app on your smartphone?

General 9

• Can't connect camera and micro in video calls
• Clear the history and cookies - How to do it!
• Hours do not appear correctly
• How can i change my email?
• How to change your profile photo

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Save and print 2

• How can i print my records?
• How to save records as PDF?

Plans and Prices 1

• Subscription - What can I see

Daily Routines 7

• Daily Routines - Attendance with QR codes
• Daily routines - Can I add daily routines of previous days?
• Daily Routines - how to record Child´s absences?
• Daily routines - How to register?
• Daily routines- how can I book childrens vacations?

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Pedagogical Documentation 16

• Assessment - How to create a descriptive assessment
• Assessment - How to create a grid assessment
• How can I reflect about my work using the Curriculum Report?
• How to make an assessment
• How to setup your curriculum parameters

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Communication with families 15

• Calendar - How to request guardians authorizations?
• Calendar - what is it and what is it for?
• Can I deactivate the comments of a share I have made?
• Can I delete comments from family members WITH access?
• How communicate with families?

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Managing Groups 1

• How to create a group?

Managing Staff 7

• How can I change my group
• How to add a team member to multiple groups
• How to add staff members
• How to communicate with other Educators and chilcare providers
• How to delete team members who should no longer have access?

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Managing Children 6

• How to add a children to a Group?
• How to consult or recover a deleted child's profile?
• How to move children from one group to another
• How to store the identification in the child's profile?
• What happens when I delete a child's profile?

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Managing Parents and Guardians 4

• How do families view information
• How to add Family members WITH and WITHOUT access to ChildDiary
• Kit for Family WITH access
• Wrong guardian´s email

Organizing children's profiles 6

• Attendance Report
• Categories: what are they and how to use to organize the information?
• Family members activity - What is it and what is it for?
• How to view children's documents
• Hygiene report - What is it and how to do it?

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Billing 1

• Can I use ChildDiary to invoice families?

Frequently Asked Questions 9

• Can I send a Message directly to the Manager
• How can I see my invoices?
• How to download photos from the app?
• How to join a video call?
• How to search the information shared with me?

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Security and privacy 4

• Is ChildDiary safe?
• Privacy Policy and Term of Use
• Where is the information? Is it safe?
• Who sees the shared information?