Frequently Asked Questions
Sometimes you need to contact the Manager without the knowledge of the Educator. All you need to do is: Select the Message icon (envelope) Select the...
Mon, 28 Jun, 2021 at 12:38 PM
To see your invoices simply: Tap "more" (three bars icon on the menu) Select "Payments" All the invoices and credit notes associated...
Wed, 28 Jul, 2021 at 6:02 PM
To view and download photos/videos shared with you simply: Step 1 - Go to the Gallery icon in the red bar at the top of the screen Step 2 - Click on t...
Fri, 12 Nov, 2021 at 11:41 AM
To participate in a video call simply go to the Event invitation you received and click on the "Participate" button. Note: In the video c...
Mon, 7 Nov, 2022 at 2:55 PM
TABLE OF CONTENTS What types of research you can do and how to do it How to search by child By type of record By Category By date What types of r...
Mon, 7 Nov, 2022 at 2:46 PM
To send video or photo messages to the Educator simply do the following: Step 1 - Log into your account. If you don't know how to log into your acc...
Mon, 7 Nov, 2022 at 2:52 PM
Uninstall the ChildDiary application Re-install the ChildDiary application on your Smartphone or Tablet if you don't know how to do this see this ar...
Wed, 29 Dec, 2021 at 11:14 AM
No, you can have multiple children associated with your email. To have access to your children's information through your account, you must indicat...
Wed, 29 Dec, 2021 at 11:14 AM
This article shows how Family Members WITH access to ChildDiary can use the QR Code to register children's attendance more quickly and effectively. ...
Fri, 27 Oct, 2023 at 12:42 PM