Messages are used to contact directly family members WITH access to ChildDiary on less pedagogical matters, such as messages or circulars.
They can be sent to the whole Group or to one or more children.
To learn how to send a Message see this article.
Observation records are the notes you already make in your notebook (or post-its!) about the learning you consider important.
They are the evidence you gather throughout the school year and will inform your assessments or other communications with parents.
To find out how to create a Observation see this article.