TABLE OF CONTENTS

1 - How do I archive children who are leaving?


In the list of children, you should click on the "Archive" button in front of each child


To know what happens to deleted Profiles, see this article.

2 - How do I create new groups for the new school year?


To ensure that teachers have a classroom without pre-existing content, the Administration team should create new groups for the new academic year.



See this article to find out how to create new groups.

3 - How do I transfer children and staff between groups?


3.1 - How do I move just one child to a different group?

In the list of children, click the ‘edit’ button on each child’s card and, in the group field, simply click and select the new group to which the child will belong.



To know how to make this change, see this article.

3.2 - What if I want to move several children to a different group at the same time?


Step1 - Enter the classroom and select the 3 magic dots.

Step 2 - Choose the ‘transfer children’ option


Step - 3 In the ‘Transfer to’ option, select the group to which you want to transfer the children.

Step 4 - Choose whether you want to keep the children in the original room or not.

Step 5 - Choose which children you want to transfer. And Save!

3.3. What about the teaching team?


The educator can either change his/her profile for the new room (settings > profile > group) or wait for the Director of Education to make the change. In the second case it will be necessary to log out and log back in again.

4- How to create new children



Find out here who to create new children for and how to do it – How do I add children to a Group?

5- How to add new parents



Find out here how to add family members to children – How to add family members

5- How to Archive Old Groups


Step 1 – Log in to your account using your admin profile


Step 2 – Select the ‘Archive’ option next to the room names


Step 3 – Confirm that you wish to archive the group



How do I consult my child's Portfolio?



With the possibility of the child being in more than one group at the same time, the organisation of information (the child's Portfolio) has undergone a structural change. 


In order for the current educator to be able to consult the shares that were created in the child's previous group, the Educator must have access to the child and the Group, or access to the child and the option to ‘View other groups of the child’ active. 


These settings must be changed by the Management Profile on the user in question. Here's how you can change a user's settings.


Here's how to do it.






Let's look at a practical case



Last year the child Anna was in the Toddlers room with her teacher. This year Anna is in the Kindergarden room with teacher Maria. To see what Patrícia created the previous year, Maria should go to All and search for the child.


step 1 - leave your current room




step 2 - enter the All room

step 3 - select the ‘People’ option and consult the child's history

Frequently Asked Questions (FAQ)

To help with the process, we have compiled the answers to the most frequently asked questions from our community of headteachers and educators: 


  1. Early Class Creation: Create the new classes before the end of the year, but only carry out the final transfer of pupils at the start of the new academic year.  
  2. History Transfer: When moving a child to a new class, their entire history (records and messages) is automatically transferred with their profile.  
  3. Archiving Order: Never archive a class whilst there are still children in it; archive the pupils first, and only then the class. Parents will no longer see new posts, but the previous history remains securely available for reference.  
  4. New Classrooms vs. Existing Ones: If the teaching team changes, create a new classroom. If the team and the name remain the same, simply add the new children to the current classroom.  
  5. Siblings in the App: Parents can link a new sibling’s profile to the same existing user account and email address.
  6. Data Reactivation: Administrators can archive old groups and, if an archived child returns, reactivate their profile whilst retrieving their full history.  



ÍNDICE